Everything you need to know about support jobs
Support jobs are essential roles found in nearly every industry, providing the backbone for smooth daily operations. These positions focus on assisting teams, executives, clients, or customers, ensuring that tasks are completed efficiently and that everyone receives the help they need. Whether you’re interested in customer service, administrative support, executive assistance, or client success, there are many opportunities to build a rewarding career in this field. Support roles can be found in offices, remotely, or in hybrid settings, making them accessible to a wide range of job seekers.
Examples of support jobs
Here are some common types of support jobs you might find:
- Executive Support Jobs: Provide high-level administrative assistance to executives and leadership teams.
- Real Estate Assistant Jobs: Support real estate professionals with scheduling, documentation, and client communications.
- Administrative Support Jobs: Handle office tasks like filing, data entry, and general organization.
- Office Coordinator Jobs: Oversee office operations and ensure everything runs smoothly day-to-day.
- Remote Work Jobs: Support roles that can be performed from anywhere, offering flexibility and work-life balance.
- Account Management Jobs: Manage client relationships and ensure their needs are met.
- Client Success Jobs: Focus on helping clients achieve their goals and providing ongoing support.
Browse support jobs by city or region
Looking for support roles in your area? Explore opportunities by location:
- Massachusetts: Find support jobs across Boston and other cities in the state.
- North Carolina: Discover support roles in Charlotte, Raleigh, and beyond.
- Pennsylvania: Search for opportunities in Philadelphia, Pittsburgh, and more.
- Illinois: Browse support positions in Chicago and throughout the state.
- Alabama: Explore support jobs in Birmingham, Mobile, and other cities.
- Florida: Find roles in Miami, Orlando, Tampa, and across the state.
- California: Access support job listings in Los Angeles, San Francisco, and more.
- New York: Discover positions in New York City and statewide.
- Texas: Search for support opportunities in Houston, Dallas, Austin, and beyond.
- Colorado: Browse support jobs in Denver, Boulder, and across Colorado.
Browse Support jobs by job type
Looking for your next Support role? Explore different job types to find the one that matches your lifestyle, schedule, and career goals. Whether you're into stability, flexibility, or gaining experience, there's an opportunity here for you.
- Full-time jobs — Ideal for those ready to commit to a steady, long-term role and build a career in the Support field.
- Part-time jobs — Great for people who want flexibility or need to balance other life commitments with their work.
- Internship jobs — Perfect if you're starting out and want hands-on experience or a foot in the door in Support.
- Contract jobs — Best for those seeking project-based work or short-term gigs to boost their resume or skills.
- Temporary jobs — Check these out if you want seasonal or limited-time opportunities without a long-term commitment.
- Per-diem jobs — Suited for anyone looking to work on an as-needed basis and set their own schedule in Support.
- Volunteer jobs — Awesome for people who want to give back, gain experience, or make a difference without a paycheck.
- Other jobs — Explore unique or alternative Support roles that don't fit into the usual job types.
Influencers to Follow in Support
Following industry influencers is a great way to stay updated on best practices, new trends, and insights in the Support field. Their expertise can help you develop key skills and grow in your customer service career.
- Adrian Swinscoe — Shares expert advice on improving customer service strategies and building customer-focused support teams.
- Jeff Toister — Provides practical tips and training resources to enhance customer service skills and team performance.
Courses & Certifications to Grow in Support
Taking the right courses and certifications can help you build valuable skills that employers look for in the Support field. Whether you're just starting out or aiming to advance, these learning opportunities can set you apart and build your confidence.
- HubSpot Customer Service Fundamentals — Learn the essential concepts of customer service, especially if you'll be working with HubSpot tools.
- Excel Skills for Business: Essentials — Gain practical Excel skills for data analysis and reporting, which are vital in many support roles.
- Google IT Support Professional Certificate — Build a solid foundation in IT support, covering hardware, software, networking, and operating systems.
Salary expectations
Below are approximate yearly salary ranges based on aggregated data from multiple reputable sources. Figures are shown in USD equivalents and may vary by employer, location, and experience.
- Executive Assistant
- United States — Entry level: $64,456 • Senior: $90,848 (www.ziprecruiter.com, www.indeed.com)
- United Kingdom — Entry level: $43,000–$44,000 • Senior: $48,000–$52,500 (www.reddit.com, www.salary.com)
- Canada — Entry level: $48,000–$52,000 • Senior: $57,000–$100,000 (www.glassdoor.ca, www.glassdoor.ca)
- Customer Support Specialist
- United States — Entry level: $39,098 • Senior: $79,851 (www.ziprecruiter.com, www.glassdoor.com)
- United Kingdom — Entry level: $45,000–$48,000 • Senior: $62,000–$105,000 (www.glassdoor.co.uk, www.glassdoor.com)
- Canada — Senior: $50,000–$79,000 (www.glassdoor.com)
- Administrative Coordinator
- United States — Entry level: $42,000–$48,000 • Senior: $56,721 (www.indeed.com, www.indeed.com)
- United Kingdom — Entry level: $35,000–$37,000 • Senior: $36,297 (uk.indeed.com, www.glassdoor.com)
If you're exploring Support roles, remember: job searching isn’t just about applying — it’s about understanding the industry, following the right people, leveling up your skills, and knowing your worth. You’ve got this.