At Landing, we focus on transforming the apartment rental experience by providing a flexible living model that caters to our members' evolving needs. As a member of our Field Operations team, you will take the reins in the Naples Market, where your role is critical in shaping the standard of member experience.

Requirements

Minimum of one year in a management role, ideally with direct experience in customer-facing operations.
Proficiency in using data analytics tools for performance tracking.
Strong communication abilities to foster relationships with diverse stakeholders.
Hands-on experience with short-term rental platforms like Airbnb or Booking.com.
Willingness to respond to guest inquiries out of regular hours, including weekends.

Benefits

Competitive salary range of $55,000 - $75,000, complemented by bonus opportunities and stock options.
Comprehensive healthcare options covering medical, dental, and vision.
Generous PTO policy to ensure work-life balance.
A supportive 401(k) plan with immediate access to your earnings through ImmediatePay.
Opportunities for professional development and advancement within the company.

You’ll Be a Great Fit If...

You naturally gravitate towards solutions, relishing in the process of identifying issues and creating effective workarounds.
Your communication style is open and clear, ensuring that everyone involved—from team members to external partners—stays aligned.
You thrive in environments that require quick thinking; unexpected challenges don’t deter you but rather inspire a plan of action.
Your leadership approach is grounded in trust and ownership, encouraging your team to take initiative while you provide guidance when needed.
You appreciate the details, understanding that small adjustments often lead to a significantly enhanced member experience.

Fresh Jobs. Delivered to Your Inbox.

Jobs in Naples

Lead Operations Manager