At Landing, we focus on transforming the apartment rental experience by providing a flexible living model that caters to our members' evolving needs. As a member of our Field Operations team, you will take the reins in the Naples Market, where your role is critical in shaping the standard of member experience.
Requirements
- Minimum of one year in a management role, ideally with direct experience in customer-facing operations.
- Proficiency in using data analytics tools for performance tracking.
- Strong communication abilities to foster relationships with diverse stakeholders.
- Hands-on experience with short-term rental platforms like Airbnb or Booking.com.
- Willingness to respond to guest inquiries out of regular hours, including weekends.
Benefits
- Competitive salary range of $55,000 - $75,000, complemented by bonus opportunities and stock options.
- Comprehensive healthcare options covering medical, dental, and vision.
- Generous PTO policy to ensure work-life balance.
- A supportive 401(k) plan with immediate access to your earnings through ImmediatePay.
- Opportunities for professional development and advancement within the company.
You’ll Be a Great Fit If...
- You naturally gravitate towards solutions, relishing in the process of identifying issues and creating effective workarounds.
- Your communication style is open and clear, ensuring that everyone involved—from team members to external partners—stays aligned.
- You thrive in environments that require quick thinking; unexpected challenges don’t deter you but rather inspire a plan of action.
- Your leadership approach is grounded in trust and ownership, encouraging your team to take initiative while you provide guidance when needed.
- You appreciate the details, understanding that small adjustments often lead to a significantly enhanced member experience.
