Customer Success Director - Identity Security in the Southeast

Saviynt • Full-time • Atlanta • $120k - $140k / year • 2m ago

Saviynt specializes in managing and governing access to applications and data for organizations navigating the complexities of identity security. Our focus is on delivering tangible results that enable customers to secure their digital environments while optimizing operational efficiency.

Requirements

A minimum of 8 years in customer success or a related field, specifically within cybersecurity SaaS.
4+ years leading teams, demonstrating a steady track record of revenue growth and churn reduction.
Hands-on experience with identity and access management (IAM) is essential.
Familiarity with cloud and hybrid IT architectures, including deployment models.
Proficiency in using customer success tools like Gainsight or comparable platforms.
Exceptional communication and interpersonal skills, with a proven ability to foster relationships.

Benefits

Comprehensive medical, dental, and vision insurance.
401K plan with company matching.
Unlimited PTO allowing for personal flexibility.
Daily catered lunches to keep you energized.
Annual holiday parties and regular team-building events.
Employee recognition initiatives to celebrate achievements.

You’ll Be a Great Fit If...

You approach challenges with a mindset geared towards customer advocacy, seeing yourself as a partner in their journey. Your leadership style leans towards mentorship, where you prioritize the growth of your team while maintaining focus on customer outcomes. You thrive when translating complex data into actionable insights that drive decision-making. If building strong relationships and navigating the nuances of partner interactions energizes you, this role will resonate deeply.

Saviynt

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