Saviynt's focus is on enhancing how enterprises navigate identity and access governance challenges. As part of a dedicated team, your role will be pivotal in ensuring our clients' ongoing satisfaction and loyalty.

Requirements

3 to 4 years working directly in SaaS renewals or customer success, ideally in technology.
Hands-on experience with Salesforce or similar CRM tools for managing renewals.
Strong grasp of subscription models and pricing strategies.
Exceptional communication skills, capable of articulating value and negotiating terms with clients.
Attention to detail; adept at managing concurrent renewal processes.
Proficiency in Excel for analyzing renewal data and trends.

Benefits

Competitive salary structure with options for equity.
Health benefits that prioritize your well-being.
Flexible work schedule to support a better work-life balance.
Opportunities for professional growth and development.
Collaborative environment that encourages team input and innovation.

You’ll Be a Great Fit If...

Your approach to work emphasizes proactive communication. You don’t wait for renewal dates to approach; you reach out early to guide clients through their decisions. You thrive in collaborative settings where input from various departments is valued, merging insights to strengthen client relationships. A detail-oriented mindset allows you to juggle multiple responsibilities without losing focus on customer satisfaction. Moreover, your analytical skills help you foresee potential churn risks and address them before they escalate.

Fresh Jobs. Delivered to Your Inbox.

SaaS Renewals jobs

Customer Success Renewal Specialist