Entrata is redefining property management with technology that empowers owners, managers, and residents alike. Your role as a Client Experience Manager will shape how our clients interact with our software, ensuring they derive maximum value from our offerings.

Requirements

Bachelor's degree (B.A./B.S.) and 2-3 years in customer success, preferably within SaaS.
Experience managing a diverse portfolio of clients, with a focus on relationship-building.
Proficiency in juggling multiple projects—timelines, expectations, and deliverables.
A proactive communicator who is comfortable navigating technical discussions.
Willingness to travel up to 15% of the time to meet clients or attend industry events.

Benefits

Flexible work arrangements: hybrid or remote options tailored to your lifestyle.
Robust healthcare benefits, including options for your family and fertility support.
Generous vacation policy and recharge days to promote a balanced work-life integration.
401(k) with employer matching to help you secure your financial future.
Wellness programs and onsite gym facilities to support both mental and physical health.

You’ll Be a Great Fit If...

You approach problem-solving with curiosity and creativity, seeing challenges as opportunities for client growth. Your patience in high-pressure situations allows you to guide clients through their learning curves. You thrive in situations where you can share knowledge and advocate for customer needs, collaborating with cross-functional teams to influence product enhancements. If your commitment to client success drives you to dig deep and understand their unique environments, you will excel here.

Fresh Jobs. Delivered to Your Inbox.

Jobs in Lehi

Client Experience Manager