Director of Operations / General ManagerFurniture • Appliances • Liquidation Retail

📍 Location: Dubuque, IA

💰 Compensation: $75,000–$135,000 Base + Performance Bonus

🚀 Growth Potential: $150,000+ as additional locations are launched

📦 Relocation Assistance: Available for qualified candidates

🕒 Employment Type: Full-Time

Build the Future of a Fast-Growing Retail Company

This isn't just another General Manager role.

We're looking for a proven retail leader who wants the opportunity to help build a growing company from the inside out.

Stu's Home Improvement Outlet is one of the Midwest's fastest-growing furniture, appliance, and home improvement liquidation retailers. We specialize in truckload purchases of overstock, customer returns, scratch-and-dent merchandise, closeouts, and liquidation inventory—including furniture, appliances, flooring, cabinets, lighting, vanities, and more.

Today, we operate one successful location. Tomorrow, we'll be operating multiple stores—and we're looking for the operational leader who will help make that happen.

If you're someone who enjoys building teams, improving operations, driving sales, and creating scalable systems, this role offers an incredible opportunity to grow into a multi-location leadership position.

⚠️ Please Read Before Applying

Applicants without direct experience in one or more of the following industries will not be considered:

Furniture Retail
Appliance Retail
Mattress Retail
Liquidation Retail
Overstock Retail
Scratch & Dent Retail
Closeout Retail
Outlet Retail

We are not considering candidates from grocery, hospitality, restaurants, banking, convenience stores, or general retail backgrounds.

What You'll DoLead Daily Operations

Oversee all store operations, warehouse, receiving, merchandising, inventory, and customer experience
Build efficient operational systems that improve profitability and scalability
Develop KPIs, reporting, budgeting, and forecasting for ownership
Create SOPs that can be duplicated across future locations

Build a High-Performing Sales Organization

Recruit, coach, and lead a commission-based sales team
Increase close rates and average ticket values
Drive accountability through performance management and coaching
Lead regular sales meetings and development sessions

Own Inventory & Merchandising

Manage inventory from truck arrival through receiving, processing, merchandising, and customer delivery
Forecast purchasing needs and maximize inventory turns
Maintain exceptional showroom presentation
Oversee ordering of furniture, appliances, and related merchandise

Help Drive Company Growth

Partner directly with ownership on expansion strategy
Assist with opening future locations
Develop operational playbooks for new stores
Travel to support store launches as the company grows

What We're Looking ForRequired Experience

✔ Direct management experience in:

Furniture
Appliances
Mattress
Liquidation
Overstock
Scratch & Dent
Closeout
Outlet Retail

✔ Experience leading commission-based sales teams

✔ Experience managing truckload inventory and receiving operations

✔ Proven ability to build operational systems and processes

✔ 3+ years as a:

General Manager
Director of Operations
Operations Manager
Store Manager (large-format retail)

Preferred Experience

Experience with companies such as:

Nebraska Furniture Mart
Ashley Furniture
Slumberland Furniture
HOM Furniture
Furniture Row
American Freight
Appliance Factory
Bob's Discount Furniture
Big Sandy Superstore
Badcock Home Furniture
Value City Furniture

or similar furniture, appliance, liquidation, outlet, or overstock retailers.

What Success Looks Like

Within your first year, you'll:

Increase operational efficiency
Improve inventory management
Build a stronger sales culture
Create scalable operating procedures
Prepare the business for successful multi-store expansion
Become a trusted operational partner to ownership

Why Join Stu's Home Improvement Outlet?

✔ Competitive compensation with performance bonuses

✔ Clear path to overseeing multiple locations

✔ Opportunity to build something from the ground up

✔ Work directly with ownership and influence company strategy

✔ Fast-growing business with significant career advancement potential

✔ Make a lasting impact on the future of the organization

Work Environment

Retail showroom
Warehouse and receiving operations
Office environment
Weekend and evening retail schedule
Occasional lifting during receiving operations
Travel to support new store openings

To Apply, Please Include

Current compensation
Largest annual sales volume managed
Number of employees supervised
Number of salespeople managed
Single-store or multi-location experience
Description of your furniture, appliance, outlet, or liquidation retail background
Examples of operational systems or processes you've created or improved

Only candidates with direct furniture, appliance, outlet, overstock, or liquidation retail leadership experience will be considered.

Salary: $75,000–$135,000 annually + Performance Bonus

Career Growth: Opportunity to exceed $150,000+ as responsibilities expand with company growth.

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Director of Operations / General Manager