Join a forward-thinking company that values innovation and teamwork. We're looking for a Remote Customer Support Manager to lead our dynamic service operations and ensure our customers are always satisfied.
Requirements
- Proven experience as a Service Manager or in a similar leadership role
- Strong leadership, communication, and interpersonal skills
- Ability to work independently while managing team performance
- Excellent organizational and time management skills
- Experience managing teams in distributed environments is a plus
- Proficiency with service management platforms and reporting tools
- Must be legally authorized to work in the U.S.
Benefits
- Annual Salary: $128,000 – $145,000 based on experience
- Performance Bonus: 10–20% of base salary
- 401(k) retirement savings plan
- Comprehensive health, dental, and vision insurance
- Flexible work structure for better work-life balance
You’ll Be a Great Fit If...
You’re a proactive leader who thrives in both independent and team settings. If you enjoy coaching others and driving service improvements, this role is for you. Bring your analytical mindset and creativity to problem-solving, and help us elevate our service to the next level. Let’s make a difference together!
