Administrative Manager

We are partnering with a highly respected firm within the financial services space to find an Administrative Manager to lead and develop a large administrative team in their New York office.

This is a fantastic opportunity for a strong operational leader who enjoys building high-performing teams, driving consistency, and creating an exceptional support function for senior stakeholders. The successful candidate will oversee approximately 40 administrative professionals, acting as a key liaison between leadership, employees, and business operations.

The Role

As Administrative Manager, you will be responsible for the day-to-day leadership, performance, and development of a large administrative team. You will drive best practices, ensure outstanding service delivery across the business, and foster a collaborative, high-performing culture.

Key Responsibilities

Lead, manage, mentor, and develop a team of approximately 40 administrative professionals
Conduct regular performance reviews, coaching sessions, and career development discussions
Manage staffing levels, team coverage, scheduling, and resource allocation
Oversee recruitment, onboarding, and training for new team members
Partner closely with business leaders to understand support needs and ensure exceptional service delivery
Handle employee relations matters, performance management, and conflict resolution as needed
Develop and implement administrative processes, procedures, and best practices
Monitor team productivity and identify opportunities for continuous improvement
Ensure consistent standards and service levels across the administrative function
Collaborate with HR and leadership on talent development and succession planning
Foster a positive, inclusive, and collaborative team culture

The Ideal Candidate

Significant experience managing administrative professionals within a corporate environment
Previous experience overseeing large teams, ideally 30+ employees
Strong leadership, coaching, and people-development skills
Exceptional organizational and operational management abilities
Experience handling employee relations and performance management matters
Ability to build strong relationships across all levels of an organization
Excellent communication and stakeholder management skills
Professional services, financial services, legal, consulting, or similar industry experience preferred
Proactive, solutions-oriented, and highly adaptable in a fast-paced environment

Compensation & Benefits

Salary range $180 - $220k, dependent on experience
Comprehensive benefits package
Opportunity to join a collaborative and highly professional organization with strong long-term growth potential
Standard hours are 9:30 AM – 5:30 PM
As with most exempt positions, flexibility is required and occasional extended hours may be necessary to support business needs

Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together

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Administrative Manager