About Berkshire Law Group

Our culture is what sets us apart.

We are a collaborative boutique law firm where attorneys and staff work together to deliver exceptional client service. We value high-quality legal work, meaningful client relationships, and a culture built on trust, respect, and teamwork.

We believe professional success and work-life balance go hand in hand, fostering a flexible, supportive environment where team members can thrive both professionally and personally. Work-life balance is an important part of our philosophy, and we strive to create an environment that supports that belief system.

Position Summary

The Operations Manager is a key leadership position responsible for overseeing the firm's day-to-day business operations and ensuring the organization runs efficiently, effectively, and profitably. Reporting directly to the Owner, the Operations Manager serves as a strategic partner in implementing firm initiatives, improving operational systems, supporting team performance, and driving organizational growth.

This role combines leadership, business management, human resources, financial oversight, technology implementation, and strategic planning. The ideal candidate is highly organized, proactive, solutions-oriented, and passionate about creating systems that allow both the team and the business to thrive.

What You'll Do:

Leadership & Team Management

Lead the firm's day-to-day operations with a focus on efficiency, accountability, and exceptional client service.
Supervise and support administrative and operational staff while fostering a collaborative, positive workplace culture.
Manage employee workloads and allocate resources to maximize productivity.
Conduct regular staff meetings and promote open communication across the firm.
Assist with employee coaching, onboarding, performance management, and professional development.

Strategic Operations

Work closely with the Owner to execute the firm's strategic vision and business goals.
Identify opportunities to improve operational efficiency and develop, document, and refine firm systems, workflows, and standard operating procedures.
Support office growth, expansion initiatives, and new business opportunities.
Evaluate new technology solutions that improve productivity and client service.

Financial & Administrative Management

Monitor budgets, operational expenses, and key financial metrics.
Develop, track, and report key performance indicator reports and assist leadership with evaluating metrics.
Coordinate with outside accountant, payroll provider, billing specialist, and financial partners to ensure accurate financial operations.

Human Resources & Compliance

Manage HR administration, including employee onboarding, benefits administration, personnel records, and policy implementation.
Ensure compliance with employment laws and firm policies.
Coordinate annual reporting requirements and regulatory filings.

Benefits Include:

Health and Dental Insurance
SIMPLE IRA with 3% Employer Match
Paid Vacation
Paid Sick Days
Paid Holidays (including your birthday!)
Two weekly fitness classes led by professional trainers at the office

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Operations Manager