Position Overview

We are seeking a highly organized, proactive, and people-focused People Operations Manager. Reporting directly to the Director of People & Business Operations, this role supports recruiting, employee experience, workplace operations, and HR programs that help employees thrive and support Clinch’s continued growth.

Key Responsibilities

People Operations

Serve as a trusted resource for employees regarding policies, benefits, workplace programs, and employee-related inquiries.
Administer and maintain People Operations programs, processes, and documentation, including employee records, HR systems, employee communications, performance management, compensation administration, compliance activities, reporting, people analytics, and other employee lifecycle initiatives.
Manage end-to-end onboarding logistics, including communications, scheduling, system access coordination, welcome materials, and first-day experiences.
Partner with the Director of People & Business Operations on strategic HR initiatives, special projects, organizational planning, and company-wide programs.

Talent Acquisition

Coordinate recruiting activities across multiple open positions, including sourcing, ATS administration, candidate communications, interview scheduling, phone screens, and overall candidate experience.
Partner with hiring managers to ensure successful employee onboarding and integration.

Employee Experience & Culture

Lead employee engagement, recognition, and culture initiatives that strengthen connection, collaboration, and overall workplace experience.
Coordinate company events, team-building activities, Cultural Club programs, onboarding experiences, milestone celebrations, and employee appreciation initiatives.
Support internal communications through HR announcements, newsletters, HiBob, Slack, and company-wide updates.
Partner with leadership to foster an inclusive, engaging, and positive culture across global teams.

Workplace Operations

Oversee day-to-day office operations, including facilities management, workplace services, vendor relationships, office supplies, building management, compliance requirements, and employee support.
Manage workplace vendors and service providers to ensure a seamless employee experience.
Ensure the office remains organized, welcoming, and fully operational for employees and visitors.

Requirements:

2+ years of experience in People Operations, Human Resources, Employee Experience, Recruiting, Office Management, or a related field.
Experience supporting a fast-paced startup, technology, or digital media environment preferred.
Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
Excellent interpersonal, communication, and relationship-building skills.
Proven ability to take ownership, improve processes, and successfully manage projects from planning through execution.
Familiarity with HRIS, ATS, collaboration, and productivity tools (HiBob, Rippling, Spark Hire/Comeet, LinkedIn Recruiter, Asana, Slack, Google Workspace, etc.).
Strong attention to detail, problem-solving abilities, and a proactive mindset.
Ability to work independently while collaborating effectively across departments and leadership levels.

Benefits:

Compensation commensurate with experience
Unlimited PTO
Medical, Dental, & Vision plans
401K with matching
Stipend reimbursements (mobile phone service, gym membership, and pet insurance)
Flexible work schedule
Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
Various perks and discounts

Salary Range:

$67,000 - $80,000

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People Operations Manager