Operations Manager

Posted: May 31, 2026

Location: Remote · New York City · Copenhagen

Type: Full-time

Reports to: Managing Director, with a dotted line to the CFO

Track: Operations (adjacent to Consulting and Analyst tracks)

Path: Operations Manager → Chief of Staff (12–24 months, performance-dependent)

About impactECI

impactECI is a boutique consulting firm in energy, climate, and infrastructure. We work across the energy and infrastructure value chain in seven practice areas:

Power strategy for data center buildouts
Utility and grid strategy
Powered land and site selection
Clean energy, storage, and emerging-tech advisory
Data center flexibility and operational strategy
Investment due diligence and commercial strategy
Project management and owner's representation

Our clients fall into five groups: investors; energy and utilities; data center developers, hyperscalers, and offtakers; solutions providers (OEMs and services); and government and quasi-government. We frequently interface with law firms and serve as the data center and power infrastructure SME team to other consulting firms.

Our work product is models, presentations, reports, and memos. We publish under the impactECI brand on Substack, at industry conferences, and through co-authored work with strategic partners. Every member of the team is expected to contribute to that body of work over time.

The firm has more than doubled every year and is on track to do it again. We are hiring across the career ladder and adding the operating scaffolding the firm needs to keep delivery quality high as the engagement load grows.

Published work lives at impacteci.substack.com.

The role

We are hiring an Operations Manager to be the firm's main internal project manager for everything that is not a client engagement. Our analysts and partners run engagement project management. Non-engagement project management, the work that keeps the firm running, currently has no owner outside of the MD team. You will be that owner.

That covers internal cadence, contract pipeline, calendar and travel logistics, vendor and tool stack, content-pipeline coordination, hiring and onboarding logistics, and the small decisions per week that determine whether the firm operates at the level its clients expect. You will partner closely with our CFO and our CRM lead, taking work off their plates so they can focus on finance strategy and BD coverage.

The right person grows into a Chief of Staff role within 12 to 24 months. We are hiring for trajectory, not pedigree. If you do this job well, the second job is yours.

What you'd own

Internal operations (your primary seat)

Run the weekly cadence (firm-wide flag raise, partner syncs, project standups). Set agendas, hold the room to time, capture decisions, follow up on the items that didn't close.
Support our CFO on invoicing, accounts receivable, project financials, and cashflow projections. Over time, take more of that workflow onto your plate so finance leadership can stay strategic.
Support our CRM lead on the firm's BD and delivery trackers. Help keep BD and delivery state visible and current; grow into the seat as bandwidth allows.
Own vendor relationships, the software stack, and the small admin items (M365, e-signature, scheduling, meeting-notes, domain and licensing renewals) that quietly compound when they aren't owned.

Executive support

Run the Managing Director's calendar, inbox triage, and travel. We split time across North America and Europe, with occasional work in other regions. Travel planning is week-by-week, not quarterly.
Prepare briefings for external meetings: pre-reads, attendee profiles, agendas, post-meeting follow-ups.
Sit in on client and partner calls when it helps you do the job better. We do not hide the work from this role.

Delivery support

Coordinate across the analyst and consulting teams on deliverable timelines, internal review cycles, and client handoffs.
Help set up new engagements end to end: NDA → MSA → SOW → kickoff → invoicing. Most engagements touch four to six counterparties; the workflow has to be repeatable.
Track the firm's content pipeline (Substack chapters, co-authored articles with strategic partners, conference panels) the same way we track client work.

Strategic projects (Chief of Staff track)

As you absorb the operating cadence, the role expands into the work that builds the next version of the firm: hiring plan, fee model refinements, partnership structures, internal reporting, and the standing decisions a founder should not be making alone. The graduation point into Chief of Staff is the point where you are running these workstreams, not just supporting them.

Who we're looking for

1 to 4 years of experience in a role where you owned outcomes, not just tasks. Consulting, banking, founder's-office, biz-ops, project management, or a high-trust executive support role all map well. Industry background is not required; familiarity with energy, climate, or infrastructure is a plus, not a filter.
Strong project management instincts. You can hold five workstreams in your head, know which one is on fire, and choose what to drop when the day breaks.
Financial literacy. Comfortable in Excel. Can read a project P&L, build a cashflow model, and have a sensible opinion about how a fee should be structured.
Sharp written communication. You compress a messy thread into a paragraph and a recommendation. You do not bury the lede.
Tool-fluent. M365 stack, common CRM and project-tracker patterns, modern AI tools (Claude, Perplexity, Granola), and Substack, or the ability to be useful in them within two weeks.
Discreet. Most of what you'll see is confidential by default: client lists, fee structures, M&A diligence, internal partner conversations. The role only works if it's trusted.
Generalist temperament. You'd rather solve five different problems in a week than become the world's expert in one of them.

Location and structure

Remote-first. We have working bases in New York City and Copenhagen. International candidates with eligible work authorization are welcome.

Travel is occasional - two to four trips per year for offsites or industry events is realistic.

Compensation

impactECI offers competitive base compensation, performance and business-development bonuses, and benefits including healthcare, PTO, parental leave, remote work support, and more. Compensation is structured to reward both the operations seat and the Chief of Staff trajectory. Specific terms are discussed at offer.

How to apply

Apply through this posting. Include your CV (or LinkedIn profile) and a short note on why impactECI specifically. If there's a project, repo, deck, or piece of writing that shows how you think, include it.

impactECI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Operations Manager