Operations Project Manager

Healthcare Operations & Client Implementation

SNT Biotech is a fast-growing healthcare company focused on helping health plans and healthcare organizations close gaps in care through innovative at-home screening solutions.

We're looking for a highly organized, proactive, and detail-oriented Operations Project Manager to join our team in Plainfield, IL.

This role works closely with leadership to coordinate projects across health plan onboarding, customer implementations, operational workflows, customer communication, and internal cross-functional coordination.

It's an excellent opportunity for someone who enjoys keeping projects moving, solving problems, improving processes, and working in a fast-paced healthcare environment where they can grow professionally and make a meaningful impact.

Responsibilities

Coordinate onboarding and implementation projects for health plan customers
Track timelines, deliverables, and follow-ups across multiple projects
Communicate with clients regarding operational updates and project status
Coordinate internally with warehouse, lab, software, and leadership teams
Help organize workflows, systems, and operational processes
Support customer success and issue resolution
Attend meetings, track action items, and ensure follow-through
Assist with operational reporting and project coordination
Help improve efficiency and internal organization

Qualifications

3+ years of experience in healthcare operations, project coordination, customer success, healthcare administration, implementation support, or a related field
Strong organizational and multitasking skills
Excellent communication and follow-up abilities
Ability to manage multiple priorities in a fast-moving environment
Strong attention to detail
Self-motivated, proactive, and eager to learn
Strong Microsoft Office / Google Workspace skills

Preferred background:

Healthcare organizations
Health plans
Population health programs
Healthcare operations
Medical laboratories
Healthcare implementation or customer support environments

We're willing to train the right person who demonstrates strong ownership, professionalism, communication skills, and an operational mindset.

About SNT Biotech

SNT Biotech partners with health plans nationally to deliver end-to-end at-home screening programs for colon cancer, diabetes, kidney health, cervical cancer, and more. Our services include member outreach, kit fulfillment, technology platforms, and laboratory services through our owned CLIA/COLA-certified lab.

Location: Plainfield, IL (In-Person) Compensation: $70,000–85,000 based on experience

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Operations Project Manager, Healthcare Operations & Client Implementation SNT Biotech – Plainfield, IL (In-Person)