Productiv is a high-performance third-party logistics (3PL) company specializing in kitting, assembly, and omnichannel fulfillment for some of the biggest consumer brands in the country. Nine of every ten of our clients are billion-dollar brands. We move 30 million+ kits a year. We run 14 operations nationwide, with our Dallas–Fort Worth campus serving as one of our flagship hubs — and we're growing fast. Learn more at www.getproductiv.com.

About the Role

We're hiring a Fulfillment Manager to lead the floor at our DFW fulfillment center — including a custom fulfillment program we're building for one of the most recognized global premium coffee brands in the world. This is a hands-on, people-first leadership role. You'll lead a team running high-volume D2C e-commerce fulfillment for some of the most recognized brands in the country, including a custom program we're building for a top-tier global brand.

If you've led people in a warehouse, fulfillment center, distribution center, 3PL, or e-commerce operation — and you take pride in building strong teams and running a tight ship — we want to meet you.

What You'll Do

Lead, coach, and develop a team of supervisors and warehouse associates across kitting, picking, packing, and shipping
Set the daily game plan — assign work, balance labor across shifts, and keep your team focused on hitting daily goals
Walk the floor every day, solve problems in real time, and stay connected to what's actually happening with your team
Be the operational face of Productiv to our client leadership — own KPI reporting, lead operational reviews, and represent the team in client conversations.
Champion a culture of safety, accountability, and pride in the work
Build the bench — train associates into leads, leads into supervisors, and grow your team from within
Handle scheduling, attendance, coaching conversations, and basic performance management
Partner with Client Services and Program Managers to support new program launches and seasonal peaks
Keep standard operating procedures (SOPs) sharp and look for simple ways to improve flow and accuracy

What We're Looking For

3+ years of leadership experience in a warehouse, fulfillment center, distribution center, 3PL, or e-commerce operation
Proven success managing and developing teams of 15+ associates
Strong people leadership skills — you know how to coach, hold people accountable, build trust, and bring out the best in a team
Comfortable using a Warehouse Management System (WMS) and reading basic operational reports
Calm, steady presence under pressure with strong communication skills
High school diploma or GED required — bachelor's degree is a plus but not required (your experience counts more)
Willingness to work on-site in Grapevine, TX with flexibility during peak periods

What We Offer

Competitive salary: $65,000 – $75,000 per year, based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Real career growth — we promote from within and we mean it
Direct access to decision-makers — no corporate ladder to climb just to get an answer
A team that solves problems together at a company that's actually growing

Nice to Have (Not Required)

Bilingual in English and Spanish is a plus, but not required to apply

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Fulfillment Manager