Operations & Team Performance Manager

Locations: San Diego, CA or Chatsworth (Los Angeles), CA

Company: LightStyle

Role Overview

LightStyle is a nationwide lighting distributor operating through a manufacturer-direct, cost-plus procurement model with full pricing transparency and disciplined execution.

We are seeking a senior Operations & Team Performance Manager to work directly with ownership to lead execution across the organization, strengthen team performance, and ensure projects are delivered successfully from specification through completion.

This is a hands-on leadership role focused on managing people through the work—working alongside teams, resolving problems in real time, and building the structure, systems, and accountability required to operate at a high level.

This role is responsible for improving productivity, enforcing standards, developing team capability, and ensuring the business operates with consistency, clarity, and control.

Core Responsibility

Lead the team and the work—ensuring projects move forward efficiently, standards are upheld, and problems are resolved at the root through structure, accountability, and direct involvement.

Key Responsibilities

Operational Leadership & Project Execution

Work directly with PMs, warehouse, quotations, and coordination teams to move projects forward
Identify and resolve issues in real time by working within the workflow—not outside it
Ensure projects are executed consistently from specification through delivery and closeout
Step into problems, align teams, and drive resolution

Team Leadership & Development

Lead the team through direct engagement, coaching, and clear expectations
Develop team capability through training, structure, and accountability
Establish ownership across roles and ensure follow-through
Hold a consistent standard of performance across all departments

Systems, SOPs & Accountability

Build, refine, and enforce SOPs, checklists, and operational standards
Ensure consistent use of internal systems and tracking tools
Implement workflows that eliminate repeat issues and inefficiencies
Hold teams accountable to process—not just outcomes

Productivity & Performance Improvement

Identify gaps in execution, coordination, and output
Implement practical, structured improvements that increase efficiency and accuracy
Track performance and reinforce standards across departments
Reduce rework, missed steps, and internal breakdowns

Problem Solving & Issue Resolution

Address operational and personnel issues early and directly
Resolve conflicts and misalignment across teams
Eliminate recurring problems by fixing underlying systems—not repeating conversations
Maintain a professional, focused, solutions-driven environment

HR Coordination (Supporting Function)

Partner with OptimumHR on HR-related matters including documentation, compliance, and employee actions
Support performance management, disciplinary actions, and terminations with proper structure and documentation
Ensure consistency and professionalism in handling employee matters
Utilize HR as a resource to protect the company—not as a substitute for leadership

Collaboration with Ownership

Work directly with ownership to execute priorities and improvements
Translate direction into clear action across the team
Provide visibility into performance, gaps, and ongoing issues
Bring solutions and drive follow-through across the organization

What Success Looks Like

Projects move smoothly across departments without repeated breakdowns
Team members operate with clear ownership and accountability
Systems and SOPs are followed consistently
Productivity, accuracy, and responsiveness improve across the organization
Issues are resolved quickly and do not repeat
The team becomes more capable, structured, and self-sufficient over time

Qualifications

7–12+ years in operations, general management, or team leadership roles
Experience in construction, distribution, lighting, or project-based environments strongly preferred
Proven ability to lead teams within active operations, not just manage from above
Experience building and enforcing SOPs, systems, and accountability
Strong problem-solver who addresses issues directly and effectively
Experience working with HR or PEO partners (e.g., OptimumHR) is preferred, but not the primary function of the role
High level of ownership, follow-through, and professionalism

Position Profile

The right candidate:

Works shoulder-to-shoulder with the team
Steps into problems and resolves them directly
Builds structure, systems, and standards that hold
Leads through action, not oversight

You are responsible for ensuring the organization operates with consistency, clarity, and reliability—across people, process, and execution.

We operate with high standards and engage selectively—with both our clients and our team.

This role requires someone who takes full ownership of the work, drives daily improvement, and holds a consistent standard across the organization.

This is for a leader who builds structure that scales, resolves issues at the root, and ensures the company runs without repeated breakdowns.

Why LightStyle

Direct collaboration with ownership on building a high-performance organization
Structured and transparent approach to lighting distribution
Opportunity to shape internal systems, team performance, and company standards
Work within a disciplined model focused on execution, integrity, and long-term partnerships

Fresh Jobs. Delivered to Your Inbox.

LightStyle Automated Systems, Inc. jobs

Operations & Team Performance Manager