This is a fully remote role within the United States.

Are you a results-oriented, forward-thinking Strategy and Operations leader with strong expertise and passion for the medical device commercial pricing and commercial strategy? Here at Turquoise Health, we're seeking a dynamic Strategy & Operations Manager/Senior Manager to drive Life sciences growth, client insights, and operational priorities across our medical device customers.

This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves medical device strategy. You'll sit at the intersection of healthcare data and customer strategy — pulling and interpreting price transparency and reimbursement data, reasoning across the device pricing landscape, and translating insights into board-ready narratives that move pricing, contracting, and market access decisions. You should be someone with strong opinions, held loosely, who is equally comfortable in a SQL editor as you are in a commercial leader's office.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Responsibilities

As the Strategy & Operations Manager/Senior Managers, you'll…

Customer-Facing (~50% of role)

Co-create with customers - spend roughly half your time working directly with medical device commercial leaders, market access executive stakeholders to ideate, scope, and execute analytical deliverables that address their highest-priority commercial questions.
Own the client deliverables - lead initiatives from problem definition through final output, producing presentations, frameworks, whitepapers, and data narratives tailored to senior device manufacturer executives.
Represent Turquoise Health externally - attend industry events and conferences, build relationships with industry analysts, and collaborate with marketing to develop messaging and content that resonates with the medical device buyer.

Strategic Metrics

Drive cross-functional initiatives - serve as the connective tissue between Sales, Product, Engineering, and Customer Success; own high-priority projects end-to-end, ensuring alignment, clear accountability, and on-time execution across teams.
Translate data into commercial & product strategy - convert raw analyses into actionable recommendations across pricing, market access, contracting, and mark-up benchmarking, and net cost recovery analysis at the provider level.
Reason across the device reimbursement landscape - navigate procedure-level rates, implant economics, hospital vs. ASC settings, and payer dynamics to answer the questions that matter to a Chief Commercial Officer.
Run market and competitive intelligence - monitor MedTech industry dynamics, FDA approvals and reimbursement code lifecycle, payer coverage policies, and competitor moves; deliver crisp briefs that inform commercial and product decisions.
Partner with senior leadership - serve as a trusted advisor to Market Solutions leadership on growth strategy, account prioritization, and the evolution of the medical device offering.
Build best-in-class internal deliverables - create frameworks, abstracts, and strategic narratives that turn complex healthcare data into crisp internal recommendations for commercial and product decisions.

Technical Metrics

Leverage the analytical engine for medical device clients - pull, transform, and synthesize data across price transparency, claims, and partner datasets to surface commercial-grade insights for both implantable and non-implantable device portfolios.
Diagnose and reconcile data discrepancies - validate dataset quality, pressure-test methodology, and document the assumptions behind every client-facing number.

Requirements

What you bring to the Market Solutions, Strategy & Operations Manager/Senior Manage role:

5-7+ years of management consulting experience (strong preference for medical device commercial, market access topics) or comparable experience at a leading medical device company
Strong working knowledge of the medical device industry - the commercialization lifecycle, go-to-market motions, market access, contracting, GPO/IDN dynamics, and the commercial KPIs that matter.
Fluency in device reimbursement mechanics and revenue cycle management billing, coding, reimbursement - implantable vs. non-implantable economics, hospital vs. ASC payment methodology, and how payer coverage policies affect device adoption.
Strong technical fluency - comfortable pulling data directly (SQL or equivalent), generating insights, and identifying and resolving data discrepancies without waiting on an analyst.
Hands-on healthcare data experience - price transparency, claims, hospital, or payer datasets a strong plus.
An analytical, strategic mind with excellent organizational, written, and verbal communication abilities.
A knack for making thoughtful, actionable recommendations and quickly building consensus with senior-level internal and external stakeholders.
Comfort operating in a fast-moving startup environment - high autonomy, ambiguity tolerance, and a bias to ship.

Benefits

Competitive pay with equity options
Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
Company-sponsored disability & life insurance
Unlimited PTO
401(k) + 4% Matching
Fully remote work + flexible working hours
$750 work-from-home setup budget
Paid quarterly in-person co-working weeks
Quarterly $150 co-hanging stipend to meet up with coworkers
Monthly $100 health and wellness benefit
Generous paid family leave

About Turquoise Health

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We're a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership.

We operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Disability Accommodation Email

Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact recruiting@turquoise.health

Compensation Range: $135K - $180K

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Strategy & Operations Manager/Senior Manager