NODE is a nonprofit foundation dedicated to transforming how digital art is experienced. NODE is both an idea and a place, built with artists, by artists, and for artists—part exhibition space, part learning lab, part cultural engine. The Gallery manager leads front-of-house operations, retail, community engagement, marketing, and the policies and staffing that make visitor experiences meaningful. This role blends guest service leadership with retail execution, marketing coordination, artist liaison work, and operational oversight.

Responsibilities

Develop and refine front desk, retail, and visitor interaction policies and procedures
Oversee opening, closing, security, and cash handling protocols
Ensure compliance with nonprofit and space safety standards
Schedule, train, coach, and develop Guest Experience team; build training materials covering exhibition content and service standards
Conduct shift reviews, performance feedback, and handoffs
Host tours and gallery walkthroughs for visitors, VIPs, and community groups
Oversee merchandise assortment, visual merchandising, and product placement
Manage inventory tracking: counts, replenishment, shrink control, and reporting
Collaborate with partners and vendors for product sourcing and pricing
Coordinate marketing efforts including social media, email campaigns, and promotional materials
In coordination with Producer, implement community events, workshops, and public programming
Maintain service standards so every visitor has a meaningful experience
Respond to visitor feedback and resolve escalated service issues
Serve as the operational bridge between artists, curatorial, and production, from exhibition logistics to onsite artist liaison
Track and analyze sales, inventory, foot traffic, and staffing data; generate reports and surface recommendations

Requirements

3+ years of supervisory experience in retail, arts spaces, or hospitality
Leadership experience: scheduling, training, coaching, and staffing
Strong inventory and POS management skills
Comfort with basic reporting and data analysis
Excellent communication and customer service skills
Ability to adapt policies to evolving exhibition and event needs
Commitment to NODE's artistic mission and visitor-centered culture

Competitive compensation commensurate with experience.

Health benefits
Professional development support

About NODE

NODE is a nonprofit foundation dedicated to transforming how digital art is experienced. NODE is both an idea and a place – built with artists, by artists, and for artists.

NODE is the antidote to sterile galleries and stagnant institutions. NODE is part exhibition space, part learning lab, part cultural engine—designed to give digital art a home that matches its energy and potential. It challenges how we think about art, who gets to create it, and how we engage with it. It celebrates code as culture, and believes the future of art is collaborative, alive, and always evolving.

From Palo Alto to every connected device worldwide, NODE brings together a network of creators who understand that art has the power to bring us closer. We host experiences that evolve and deepen as more people engage. We create spaces – both physical and digital – that invite interaction, experimentation, and dialogue. We partner directly with artists to protect and preserve their code and creative legacy. We collaborate with universities and forward-looking institutions to nurture and inspire the next generation of digital creators. Because it takes a network to make art work.

Our Ten Commandments

Never midcurve
Have serious fun
No one leaves empty-handed
Bring a beginner's mindset
Iterate daily
Make people feel at home
Everyone has something to offer
Rules are meant to be broken
Experience comes from doing
There's always a place for Punks

Interview Process

Intro conversation (30 min)
Team interview & site visit (60 min)
Final conversation with leadership

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Gallery Manager