Business Operations Manager

Company: ATLAS

Location: Los Angeles, CA (Hybrid)

Travel Required: Frequent travel to San Diego and ATLAS retail locations

Employment Type: Full-Time Exempt Position

About ATLAS

ATLAS is a fast-growing startup focused on creating premium retail experiences through strategic brand partnerships, operational excellence, and innovative retail execution. We work closely with leading partner brands and operate retail locations throughout Southern California, including our flagship Westfield UTC location in San Diego.

As a rapidly expanding company, we are building a team of highly motivated and entrepreneurial individuals who are excited to grow alongside the business and help shape the future of ATLAS.

We are seeking a highly organized, proactive, and business-minded professional to join our team as a Business Operations Manager. This role is ideal for someone who thrives in a fast-paced environment, understands business operations and contracts, and enjoys balancing executive support with hands-on operational leadership.

This position will serve as the primary liaison between ATLAS and our partner brands while also supporting executive leadership and retail operations. The ideal candidate is strategic, detail-oriented, operationally strong, and excited about helping scale a growing company.

Key Responsibilities

Brand & Partnership Management

Serve as the primary point of contact for partner brands and external business partners
Respond to partner inquiries and maintain strong ongoing business relationships
Coordinate partnership communications, deliverables, timelines, and operational needs
Build and maintain long-term relationships with brand partners and vendors
Support brand outreach and business development initiatives
Identify new partnership opportunities and assist with company growth initiatives
Develop and support sales and partnership growth strategies
Assist in creating and executing business development plans and strategic initiatives
Represent ATLAS professionally in meetings, retail environments, and external communications

Contract & Business Administration

Review, organize, and maintain partnership agreements, vendor contracts, and operational documentation
Track contract deliverables, deadlines, and operational requirements
Ensure accurate recordkeeping and organizational compliance across projects
Coordinate with leadership, accounting, and external partners regarding agreements and approvals
Assist with operational reporting, invoice coordination, and administrative processes
Maintain organized business documentation and internal operational systems

Retail Operations Support

Travel frequently to retail locations across Southern California, including regular travel to San Diego and the Westfield UTC flagship location
Support store management teams with operational execution and partner initiatives
Help ensure consistency in brand standards, customer experience, and operational performance
Assist with store launches, events, activations, merchandising initiatives, and operational improvements
Monitor retail operations and communicate performance observations and operational feedback to leadership
Work collaboratively with retail teams to improve operational efficiency and execution

Executive Support & Strategic Operations

Work directly with the CEO and COO on day-to-day business operations and strategic initiatives
Act as a strategic operational partner to executive leadership across company initiatives and growth projects
Assist with scheduling, project coordination, meeting preparation, and follow-up tasks
Coordinate communication between departments and external partners
Support special projects, operational initiatives, and executive priorities as needed
Assist leadership with strategic planning and operational decision-making

Project Management & Business Development

Lead and coordinate cross-functional projects from planning through execution
Develop project timelines, operational workflows, and implementation strategies
Track deliverables, priorities, and deadlines across multiple departments
Help identify process improvements and scalable operational solutions
Support sales strategy initiatives and operational growth opportunities
Assist with business expansion planning and operational development initiatives
Collaborate with leadership on long-term company growth strategies

QualificationsRequired Qualifications

Bachelor’s degree or equivalent professional experience in Business Administration, Operations, Communications, Marketing, or a related field
3+ years of experience in business operations, account management, executive support, retail operations, business development, project management, or related roles
Strong understanding of contracts, professional business communication, and organizational processes
Understanding of sales strategy, partnership development, and business growth initiatives
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills
Ability to work independently and solve problems proactively in a fast-paced environment
Strong attention to detail and operational follow-through
Proficiency in Google Workspace, Microsoft Office, and project management tools
Valid driver’s license and ability to travel frequently throughout Southern California

Preferred Qualifications

MBA or graduate-level business education is strongly preferred, but not required
Experience working directly with executive leadership teams or founders
Experience working with retail brands, partnerships, or multi-location retail businesses
Familiarity with retail operations and store management environments
Experience developing business development strategies or sales initiatives
Experience managing projects in startup, retail, operational, or high-growth environments
Experience with CRM systems, reporting tools, or operational software

What We’re Looking For

Highly organized, dependable, and detail-oriented professional
Strong interpersonal and relationship-building skills
Strategic thinker with strong operational execution abilities
Comfortable balancing high-level planning with hands-on operational work
Professional, adaptable, and capable of representing ATLAS externally
Self-starter who thrives in fast-paced and evolving environments
Someone excited about growing alongside a rapidly expanding startup with a proactive, collaborative, and growth-oriented mindset

Work Environment & Growth Opportunity

This role is currently structured as a hybrid position based in Los Angeles, California. However, candidates should be comfortable with the position transitioning to a primarily or fully in-person role over time as business operations continue to expand.

Frequent travel to San Diego and other Southern California retail locations is required.

This position offers significant opportunity for long-term professional growth and increased responsibility within ATLAS. The ideal candidate is someone interested in growing alongside a rapidly expanding company and taking on a larger leadership role over time.

Compensation & Benefits

Annual compensation range: $72,000 – $90,000
Potential bonuses and additional performance-based compensation opportunities
Professional growth and advancement opportunities within ATLAS
Direct exposure to executive leadership and strategic business operations

Please send your resume and a brief cover letter outlining why you would be a strong fit for the role to hiring@atlasstores.co.

Please Note: This job posting is intended to provide a general overview of the position and its requirements. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role. ATLAS reserves the right to modify job duties or requirements at any time.

ATLAS is an equal opportunity employer committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship status, disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws.

Qualified applicants with criminal histories will be considered in accordance with applicable California and Los Angeles Fair Chance laws.

By applying for this position, you acknowledge and agree that any information submitted may be used for recruitment purposes by ATLAS and its authorized agents. This job posting does not constitute an offer of employment. Any employment offer will be made in writing by an authorized representative of ATLAS and will be subject to all applicable laws and company policies.

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Business Operations Manager