About Earth

At Earth, we believe how we say farewell matters. Our mission is to transform the end-of-life experience by offering families a beautiful, sustainable alternative to cremation and burial.

Our process gently transforms the body into nutrient-rich soil in 45 days, returning life to the earth and creating a meaningful legacy for families. A portion of that soil can be returned to loved ones, with the remainder donated to conservation projects that restore and heal our planet.

First legalized in Washington State in 2019, natural organic reduction is rapidly gaining momentum nationwide. Earth is the national leader in this space, backed by major investors, and growing quickly.

About the Role

We operate facilities in Auburn, WA, Las Vegas, NV, and recently launched our East Coast facility in Elkridge, MD.

We’re looking for a hands-on, highly adaptable Operations Manager to help scale and optimize operations at our East Coast facility. This is a cross-functional, “jack of all trades” role reporting directly to our Chief Operating Officer.

You’ll work closely with teams across Operations, Hardware, Software, Science, and Sales to improve how our facilities run day-to-day, while also supporting a thoughtful, high-quality experience for the families we serve.

This role is ideal for someone who thrives in fast-paced, ambiguous environments and enjoys solving real-world operational challenges.

What You’ll Do

Facility Operations & Process Improvement

Partner with facility teams to manage and improve daily workflows
Identify inefficiencies and implement scalable operational improvements
Support hiring, training, and development of facility staff
Track key operational metrics and report on performance trends
Ensure compliance with state and local regulations related to funeral operations and natural organic reduction

Cross-Function Execution

Collaborate with Science, Hardware, and Software teams to improve vessel performance and operational systems
Help translate technical insights into practical, on-the-ground process improvements
Align stakeholders across teams to drive operational consistency and quality

Family Experience

Lead in-person and virtual tours of the East Coast facility
Coordinate and host family visits, including trips to conservation land
Continuously improve the end-to-end experience for families through operational excellence

Requirements

Bachelor’s degree or higher
Exceptional communication and interpersonal skills, with a focus on fostering positive team dynamics and stakeholder relationships
Outstanding problem-solving skills
Enthusiasm about exploring new problem spaces and developing new skills

Nice to Have

Major in Biology, Chemistry, Engineering, or other physical sciences

What Earth Provides

Compensation: $70,000-$80,000 base salary plus equity (stock options), giving you ownership in the long-term success of Earth
Hybrid flexibility: 3 days/week in the facility, 2 days/week from home
Medical, dental, and vision insurance
401(k)
Paid time off
Sabbatical after 4 years
An opportunity to be a part of a vibrant and energized team working to transform the death care industry

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Operations Manager - East Coast