LOCATION: Uptown Dallas (Near Greenwood Cemetery). Zip Code: 75204
SCHEDULE: Full Time | Monday - Friday 8:00 am to 5 pm. On call 24/7

About Us

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

About The Role

We're seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.

What You'll Do

Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
Lead all day-to-day operations, ensuring a seamless and elevated resident experience
Oversee financial performance, including budgeting, forecasting, and expense management
Prepare and present the annual budget and provide ongoing financial insights to the Board
Conduct regular property inspections to ensure compliance with quality and maintenance standards
Manage vendor relationships, contracts, and performance to ensure service excellence
Lead the bidding process for third-party services and oversee special projects
Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
Ensure compliance with governing documents, policies, and applicable laws and regulations
Oversee community meetings, annual elections, and Board communications
Respond to emergencies and provide on-call support as needed

Requirements

Education/Training/Certifications/Licenses

High School Diploma required; Bachelor's Degree in Business or related field preferred. 5
CMCA, AMS and/or PCAM Accreditation from CAI preferred

Experience/Knowledge/Skills

At least 3 years of experience in Property Management, preferably within midrise or highrise settings in HOA or Multifamily environments, or an equivalent combination of education and experience is required
Strong customer service orientation with excellent communication and interpersonal skills
Ability to build and maintain effective relationships with homeowners, board members, vendors, and staff at all levels
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines
Demonstrated leadership, coaching, and training abilities
Working knowledge of accounting principles and budgeting processes
Regular travel to on-site community location as required

Benefits

Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Identity theft protection
Pet insurance
Retirement
Paid Time Off (PTO)

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General Manager - Midrise HOA - Uptown Dallas