Who We Are

Villa is building America’s leading next-generation homebuilding platform. With a mission to be the easiest, fastest and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is critical in solving the many problems facing the U.S. housing market. Villa provides end-to-end services for customers that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction. Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies.

Role Intro And Overview
We’re looking for a data-driven, detail-oriented, and collaborative Business Operations Manager to join our team and help streamline business processes across a wide range of areas in a fun, fast-paced environment. This is a rare opportunity to join a start-up with an uplifting mission!

This is a full-time, remote individual contributor role.

What You'll Do:

Own and optimize core business platforms including Salesforce, BuilderTek, and marketing tools such as HubSpot, ensuring they effectively support business goals and processes
Collaborate cross-functionally with Sales, Marketing, Construction, and Operations teams to identify and implement process improvements and efficiencies
Develop and maintain BI reports and analytics dashboards, providing insights for data-driven decision-making across the organization (BigQuery, Grafana, Salesforce)
Manage projects end-to-end, from gathering requirements to solution design, implementation, and training
Drive continuous improvement initiatives to enhance workflows, reduce costs, and improve overall productivity

Who You Are:

5+ years of experience in business operations, systems operations, or a related field
Proficiency in Salesforce administrationand flow building or equivalent CRM tools; experience with BuilderTek or similar construction/project management software
Rollout and implementation experience with marketing automation tools, such as HubSpot, or similar platforms
Strong analytical skills with experience in BI reporting and data visualization with SQL based platforms
Project management experience and strong organizational skills; ability to prioritize work in a fast-paced environment

Full-time positions are also eligible for a competitive compensation and benefits package that includes medical health insurance, 401K, equity in the form of Stock Options, Paid Time Off, Short Term Disability leave, generous Parental Leave and a range of other benefits.

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications, we encourage you to apply.

Villa is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles FCIHO, we will consider for employment qualified applicants with arrest and conviction records.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Villa is committed to providing competitive and equitable compensation. The posted range of $140,250 - $165,000 reflects the expected base pay for a California-based hire. Final compensation is determined by several factors, including the candidate's primary work location, specialized experience, and internal parity.

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Business Operations Manager