At PicnicHealth, we integrate cutting-edge technology with patient-focused solutions in non-interventional clinical research. Our approach fosters genuine engagement and empowers patients to contribute to studies that matter to them.

Requirements

Minimum of five years in operational roles, particularly in B2C environments, with a focus on team management.
Experience managing patient engagement within clinical research or healthcare settings.
Knowledge of AI tools and their applications, especially in enhancing patient interactions.
Strong analytical skills to track engagement metrics and apply insights for process improvement.
Proven ability to communicate effectively with diverse stakeholders.

Benefits

Competitive salary range of $80K-$100K, influenced by your experience.
Equity options for all full-time employees, fostering ownership in our mission.
Comprehensive health benefits that extend to dental and vision.
Flexible time off policy to support work-life balance.
Dedicated funds for your home office setup, equipment, and wellness initiatives.

You’ll Be a Great Fit If...

You thrive in environments where empathy meets operational rigor, balancing patient needs with business goals.
Your experience in diverse teams has taught you the value of clear communication, especially when complexities arise.
Problem-solving for you comes from collaboration, as you naturally engage with colleagues across departments to enhance patient experiences.
You see data not just as numbers but as narratives that drive patient engagement improvements.
Your curiosity about AI solutions fuels your desire to experiment and innovate within your workflows.

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PicnicHealth jobs

Patient Experience Operations Lead