Our team is dedicated to enhancing customer experiences with technical precision in the electronics and RF components sector. We are prioritizing the right leadership to drive customer success through strategic engagement and operational excellence.

Requirements

Proven experience managing customer success initiatives in a technical environment.
Strong leadership abilities, particularly in developing and mentoring managers.
Hands-on background in KPI management, focusing on both service quality and commercial outcomes.
Experience with process improvement methodologies that have led to concrete results.
Comfortable navigating a high-volume, customer-facing operation with a proactive approach.

Benefits

Competitive salary structured around expertise and contribution.
Flexible working arrangements to support a healthy work-life balance.
Professional development opportunities tailored to your growth and interests.
Access to cutting-edge tools and resources to enhance customer interactions.
A supportive environment that values innovative problem-solving.

You’ll Be a Great Fit If...

Your approach centers on understanding complex customer needs and translating them into actionable strategies. You thrive in situations where collaboration is key and enjoy leading teams through challenges rather than waiting for issues to arise. Metrics are your compass, guiding you as you foster an environment of continuous improvement. If you believe that customer success is not just a department but a philosophy, you’re already on the right path here.

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Customer Success Senior Manager