We are a global logistics provider focused on cross-border e-commerce, based in New York City. We're seeking an Operations Captain to navigate the complexities of our outbound and inbound networks while ensuring seamless operations across North and Latin America.

Requirements

3-5 years of direct experience in managing third-party logistics; familiarity with 3PLs and carrier networks.
A robust understanding of e-commerce logistics, including customs clearance and last-mile delivery.
Experience in establishing and monitoring KPIs to assess performance effectively.
Proven ability to handle daily operational challenges while implementing long-term improvement strategies.
Commercial acumen with experience in managing costs and optimizing logistics expenditures.

Benefits

Competitive salary range of $80,000 to $90,000, complemented by a 10% discretionary bonus.
Flexible work model, with two days per week in our centrally located WeWork office.
Opportunities for professional development and continuing education.
Access to a supportive team environment where collaboration is valued.
Health, dental, and vision insurance to help keep you and your family well.

You’ll Be a Great Fit If...

You thrive in situations that require problem-solving and adaptability, especially when unexpected hurdles arise.
Your approach to logistics is both systematic and creative; you see every challenge as a chance for improvement.
You communicate clearly and effectively, building strong relationships with partners, whether they're carriers or customs brokers.
You have a knack for balancing operational excellence with strategic foresight, always thinking ahead to enhance efficiency.
If you take accountability for outcomes and can pivot your strategies based on real-time data and trends.

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Operations Captain