At Sword Health, we focus on transforming healthcare by integrating AI into patient care. Our team is committed to enhancing accessibility to high-quality healthcare solutions, making a tangible difference in the lives of individuals across various regions.

Requirements

2+ years of experience in customer success, implementation, or account management, with a strong preference for hands-on implementation work.
Proficiency in data analysis tools, specifically Google Sheets or Excel, to track and analyze client metrics.
Demonstrated ability to build relationships and collaborate with diverse client teams to drive growth.
Experience in presenting insights clearly in both written reports and live discussions.
Organizational skills that enable effective project management across multiple accounts.

Benefits

Flexible work arrangements to support your lifestyle and needs.
Access to cutting-edge healthcare solutions for you and your family.
Professional development opportunities, including workshops and training sessions.
Performance-driven compensation adjustments that reflect your contributions.
A culture that values your input and encourages innovative thinking.

You’ll Be a Great Fit If...

Your approach to challenges is analytical, and you thrive on deriving actionable insights from data. You enjoy the process of fostering long-term relationships, understanding client needs deeply, and identifying areas for growth. Adapting to new situations is second nature to you; you see change not as a hurdle, but as an opportunity. Collaboration energizes you, and you appreciate the unique skills each team member brings to the table. When facing obstacles, you maintain a curious mindset and prioritize constructive dialogue to reach mutually beneficial outcomes.

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