At Home Depot, our Customer Solutions Operations team plays a crucial role in refining store processes and driving meaningful improvements. We aim to enhance the retail experience by ensuring that our operational framework is efficient and responsive to the needs of our stores.

Requirements

A minimum of 5 years in retail operations or process management.
Strong analytical skills to dissect complex operational issues and formulate effective solutions.
Experience in leading projects with a focus on process optimization.
Proficiency in data analysis, including familiarity with statistical tools to derive actionable insights.
Exceptional communication skills to liaise with multiple stakeholders and present findings clearly.
A bachelor’s degree or equivalent experience in a related field.

Benefits

Flexible remote working arrangements that suit your lifestyle.
Comprehensive health and wellness plans to support you and your family.
Access to training resources aimed at professional development and growth.
Opportunities for advancement within a recognized industry leader.

You’ll Be a Great Fit If...

You prioritize clarity in problem-solving and relish the challenge of improving processes. Your work style leans toward being methodical, yet adaptable, allowing you to pivot when unexpected challenges arise. You find satisfaction in collaborating with others, fostering strong relationships that rely on trust and open communication. A data-driven mindset is essential; you see numbers not just as metrics, but as stories waiting to be told. If you thrive on making a tangible impact and enjoy the intricacies of operational excellence, your contributions will resonate within our stores and beyond.

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Customer Solutions Operations Manager (Remote)