At Ramp, we’re reimagining financial operations, combining intuition and technology to enhance how businesses manage their resources. Our team is dedicated to making impactful decisions that resonate throughout our organization and the clients we serve.

Requirements

2+ years in a leadership position with a focus on customer experience.
3+ years in a customer-facing technical support role, dealing with real-time queries.
Proficient in analyzing performance metrics and translating data into actionable coaching strategies.
Comfortable with feedback loops; skilled at giving and receiving constructive criticism.
Flexible schedule, including evenings and some weekends.

Benefits

Comprehensive health coverage - medical, dental, and vision, fully covering you and partially for your dependents.
401(k) plan with matching contributions while employed at Ramp.
Flexible Paid Time Off, allowing for work-life balance.
Wellness stipend to support your physical and mental health.
In-office perks such as catered lunches, snacks, and beverages to keep you energized.

You’ll Be a Great Fit If...

You see feedback not as a critique but as a chance to grow and evolve, both for yourself and your team. The ability to navigate change with clarity and confidence is crucial; you embrace the challenge of continuous improvement and adapt quickly to new tools and processes. Your leadership style is inclusive, drawing on the strengths of your team while holding everyone accountable to high standards. If you enjoy being hands-on with your team and leading by example, this will feel like a natural fit. You’re not just managing performance; you’re inspiring a culture of excellence.

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