Our team focuses on enhancing client interactions and improving their overall experience, ensuring they feel supported and heard. We value thoughtful collaboration and are looking for someone who can bridge gaps between teams during critical launches.

Requirements

A degree in a relevant field such as Business, Communications, or Analytics.
1-2 years of hands-on experience in Program or Project Management, specifically related to customer success or marketing.
Demonstrated capability to juggle multiple projects with varying priorities effectively.
Experience collaborating with global teams in customer support or related fields.
Familiarity with agile development practices and tools like Jira and Confluence.
Proven skills in communication and relationship management, particularly with external partners.

Benefits

Engaging work environment that promotes autonomy and personal growth.
Access to continued learning opportunities tailored to your interests.
Flexible work hours to accommodate various time zones, with options for remote work.
Comprehensive health and wellness programs to support your well-being.

You’ll Be a Great Fit If...

Your approach is proactive; you anticipate challenges and act on them before they arise. You thrive in environments where communication is key, and you enjoy bringing together diverse perspectives to solve problems. An analytical mindset will serve you well as you sift through customer feedback to drive quality improvements. If you find satisfaction in refining processes and developing training materials that empower others, this role aligns perfectly with your work style. Enjoy the journey of client engagement, and know that your efforts directly impact their experience.

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Vertisystem (A MOURI Tech Company) jobs

Client Experience Lead