At Brij, you’ll join a focused team dedicated to transforming how brands leverage customer data. Our platform empowers companies in the omnichannel sphere, creating seamless connections between online and offline experiences.

Requirements

3-5 years in a customer-facing role within B2B SaaS, particularly in customer success or account management.
Demonstrated success in driving renewals and account growth.
Ability to engage confidently with executives while navigating complex organizational structures.
Strong organizational skills, with a knack for data-driven decision-making.
Experience in crafting success plans and managing post-sale lifecycles.
Proficient in tools like Salesforce or similar CRM platforms; familiarity with customer success software is a plus.

Benefits

Direct influence on customer retention and expansion strategies with high-profile brands.
Competitive compensation structure including base pay, bonuses tied to performance, plus equity options.
Flexible work environment; choose to work from our NYC office or remotely across the US.
Personal development opportunities, including leadership pathways as Brij scales.
A culture that values accountability, curiosity, and a commitment to customer impact.

You’ll Be a Great Fit If...

You thrive in environments that require you to wear multiple hats and adapt quickly to change.
Your approach to challenges is rooted in collaboration; you prefer partnering with others to drive success.
You’re motivated by the chance to create measurable outcomes for clients and enjoy seeing the tangible results of your work.
You prioritize building relationships over transactional interactions and take pride in being a trusted advisor.
Data excites you, and you’re keen to transform insights into actionable strategies that foster growth.

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