PaceMate is at the forefront of cardiac rhythm management, delivering innovative software solutions that streamline patient monitoring across the U.S. We focus on creating meaningful relationships with clients, ensuring they make the most of our technology to improve patient care and operational efficiency.

Requirements

A Bachelor’s degree or equivalent technical degree.
2-4 years managing healthcare accounts, especially in a complex environment.
Experience leading a team, demonstrating an ability to foster growth and collaboration.
Proficiency with Microsoft Office Suite and experience with CRM tools.
Strong communication skills, capable of translating technical details to non-technical stakeholders.
Willingness to travel up to 50% to meet with clients and attend industry events.

Benefits

Comprehensive health coverage including medical, dental, and vision.
401(k) retirement plan with employer contributions.
Paid Time Off and various leave options to support work-life balance.
Employee assistance and wellness programs to prioritize your mental health.
Discount programs and financial wellness resources to support your financial journey.

You’ll Be a Great Fit If...

You thrive on building relationships and see each client interaction as an opportunity to learn and adapt. Your approach to problem-solving is analytical but empathetic; you listen to client needs and craft tailored solutions. Collaboration doesn’t just happen for you; it’s a way of life. You take pride in developing your team, empowering them to achieve their potential while ensuring client satisfaction. If driving growth by aligning client objectives with operations excites you, your mindset is already aligned with ours.

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Customer Success Director