Cint stands at the forefront of the insights technology sector, providing advanced platforms that streamline the way businesses gather consumer data. Here, we prioritize client success, ensuring that their experience with our market research tools is both effective and rewarding.

Requirements

A minimum of five years in customer success or account management, with at least two years in a leadership role.
A solid grasp of SaaS systems and familiarity with API integrations.
Strong analytical skills, with experience leveraging data to drive decisions.
Proficiency in CRM platforms, particularly Salesforce, along with data visualization tools like PowerBI.
Exceptional communication skills, enabling you to cultivate trust-based relationships with diverse stakeholders.
Experience in the market research industry is advantageous.

Benefits

Comprehensive medical, dental, and vision plans tailored to the needs of you and your family.
401K program with company matching to help you build a secure financial future.
Generous paid time off policies, including unlimited sick days.
Flexibility to work remotely, promoting a healthy work-life balance.
Paid parental leave to support your family during important life events.

You’ll Be a Great Fit If...

You handle challenges with a calm demeanor, approaching issues analytically rather than emotionally. If you are the kind of person who values building deep relationships, you'll appreciate the importance of trust in a client partnership. You see data not just as numbers but as stories that drive action.

Thinking ahead is part of your toolkit; you're not just solving today's problems but anticipating tomorrow's needs. If you enjoy collaborating with teams across various functions to advocate for client interests, you’ll likely thrive in this environment. Your ability to adapt and innovate while standardizing processes will empower your team and enhance client experiences.

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Customer Success Director