In our Pittsburgh office, we focus on enhancing the client experience through data-driven strategies and collaborative efforts. As a global leader in financial services, we’re committed to operational excellence and meaningful client relationships.

Requirements

A bachelor’s degree in Business Administration, Finance, or a similar discipline.
4-7 years of experience in client operations or related fields, with a preference for those who have managed teams.
A proven ability to analyze complex problems and devise actionable strategies.
Experience in developing process improvements that directly enhance client satisfaction.
Strong communication skills, particularly in managing client relationships and collaborating across departments.

Benefits

Competitive salary paired with performance-based bonuses.
Generous paid time off and family leave policies, including volunteer time.
Access to resources aimed at fostering personal and professional growth.
Health and wellness programs designed to enhance your overall well-being.

You’ll Be a Great Fit If...

You thrive in environments where data informs decisions, and you enjoy dissecting metrics to find improvements.
Your leadership style is collaborative, empowering others to contribute their best ideas.
You approach client concerns with empathy and a problem-solving mindset.
You find satisfaction in refining processes and enjoy seeing tangible results from your efforts.

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Vice President of Client Operations