Canva operates at the intersection of creativity and technology, striving to redefine design experiences for users worldwide. Our team’s mission is to deeply connect with enterprise customers, guiding them to fully leverage our platform's capabilities.

Requirements

6+ years of post-sale experience in B2B SaaS, specifically managing enterprise accounts.
Demonstrated success in achieving renewal and expansion targets.
Proficiency in leveraging data to inform strategic decisions and customer narratives.
Experience facilitating onboarding, training, and ongoing support for diverse clients.
Ability to navigate complex organizational structures to build multifaceted relationships.
Strong communication skills, with a talent for presenting to executives and influencing stakeholders.

Benefits

Equity options to align your success with the company’s growth.
Comprehensive health plans for you and your family’s well-being.
401(k) plan with employer matching to support your future.
Inclusive parental leave policy designed for all caregivers.
Vibe & Thrive allowance for personal wellness and workspace enhancement.
Flexible leave options to ensure you can recharge and contribute meaningfully.

You’ll Be a Great Fit If...

You approach challenges with curiosity and find enjoyment in crafting tailored solutions for your clients. If you see every customer interaction as an opportunity to learn and enhance their experience, this role is for you. A proactive mindset will serve you well, as you’ll often need to build processes and strategies from scratch. You thrive when engaging with diverse teams, understanding that collaboration can lead to richer outcomes. Trust is essential; your ability to cultivate genuine relationships will be key to your success here. If you’re excited about taking ownership and influencing how customers maximize their use of Canva, you'll likely find fulfillment in this position.

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