At Saviynt, the commitment to enhance security through intelligent identity solutions is at the core of what we do. In our Customer Support organization, we focus on empowering clients as they implement our Privileged Access Management (PAM) solutions. You'll become an integral part of a team dedicated to addressing sophisticated security challenges.

Requirements

5+ years of direct experience with Identity & Access Management (IAM) and Privileged Access Management (PAM) systems.
Proficient in at least one PAM solution such as Saviynt, CyberArk, or BeyondTrust.
Hands-on expertise with cloud environments, particularly AWS or Azure.
Solid understanding of privileged account lifecycle management, session management, and policy-driven access controls.
Familiar with scripting (Python, PowerShell) and REST API integrations.

Benefits

Competitive salary and performance-based bonuses.
Flexible work hours and the option to work remotely.
Professional development opportunities, including training sessions and conferences.
Comprehensive health insurance, including dental and vision.
Generous paid time off and holiday schedules to recharge.

You’ll Be a Great Fit If...

You approach complex problems with a mindset geared toward understanding root causes rather than quick fixes.
Your communication style adjusts to meet the needs of both technical and non-technical audiences effortlessly.
You genuinely enjoy collaborating with customers, often thinking ahead to anticipate their needs.
Your initiative leads you to explore new solutions, believing that every challenge is an opportunity for growth.
You take pride in helping clients achieve measurable success with the tools and strategies you advise.

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Technical Support Engineer jobs

Senior Technical Support Engineer - Privileged Access Management