At Crypto.com, the Global CRM team is pivotal in shaping customer experiences that resonate deeply with our users. Your role as a Senior CRM Manager will focus on innovative retention and engagement strategies within our fast-evolving crypto ecosystem.

Requirements

8+ years in retention marketing, with a specific focus on gamification and loyalty strategies.
Proficiency in CRM platforms, including hands-on experience with CDPs and data integration.
Ability to analyze data to drive decisions and implement campaign optimizations.
Experience collaborating across various departments, particularly product and technical teams.
A demonstrated history of achieving significant improvements in retention and engagement metrics.

Benefits

Competitive salary in the range of $140,000 - $170,000 annually.
Generous leave policy, including time off for your birthday and work anniversaries.
401(k) plan with employer matching contributions to support your financial future.
Comprehensive health, dental, vision, and life/disability insurance options.
Flexible work hours and remote work opportunities tailored to your needs.

You’ll Be a Great Fit If...

Your approach is analytical, thriving on using data to inform your strategies. You see challenges as opportunities, not obstacles, and take initiative to drive solutions. Collaboration is second nature to you; you enjoy engaging with cross-functional teams to bring campaigns to life. If you're excited about designing experiences that elevate customer loyalty through innovative gamification, you will find your place here.

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CRM Manager jobs

Senior CRM Manager - Customer Retention & Engagement Strategies