Hospitality General Manager

HUNGRY • Full-time • Menlo Park, CA, US • $95k - $110k / year • 1w ago

Who We Are

HUNGRY is revolutionizing workplace dining with an unwavering commitment to obsessive hospitality and flawless execution. Founded in 2016 by entrepreneurs Eman Pahlavani and Jeff Grass, HUNGRY connects corporate offices in over 24 cities across the United States and Canada with top-tier chefs and local restaurants to deliver extraordinary culinary experiences. From large-format catering and memorable events to individually packaged group meals, snacks, and pantry solutions, HUNGRY ensures every detail is thoughtfully handled to prioritize quality and convenience. Rooted in a mission of social responsibility, HUNGRY fosters local economic growth while embracing eco-friendly practices. The company goes even further, donating one meal for every two purchased, making a tangible impact on communities nationwide , as it has already donated over 3 million meals to date.

The Role

The General Manager will oversee the operations of a large-scale workplace food and pantry program serving a single corporate campus in the Menlo Park area. This role is responsible for leading an onsite hospitality team, and delivering an innovative workplace food experience through curated product assortments, catering coordination, themed pantry concepts, hospitality activations, and data-driven program management.

The General Manager will lead all aspects of workplace food and pantry operations including inventory management, vendor partnerships, product rotation, hospitality programming, and client reporting. This individual will ensure the program delivers a best-in-class employee experience while maintaining operational efficiency and budget transparency.

What You’ll Do

Lead and manage an onsite team, ensuring strong service standards and operational execution
Coordinate deliveries and sourcing through major distributors and direct vendor partners
Oversee the onsite mini warehouse operations, including pallet deliveries and inventory storage
Maintain proper product pars and back stock to prevent outages across pantry locations
Implement and manage rotation in accordance with planograms and marketing plan
Manage product rotation strategies and introduce new emerging brands and pantry items regularly in coordination with CSM & operations guidance
Partner with internal teams to integrate consumption data into client reporting dashboards
Partner with catering and hospitality teams to support meetings, events, executive hospitality, and campus activations
Develop seasonal food and beverage programming that enhances workplace culture and employee engagement
Identify and implement new workplace food solutions including grab-and-go, wellness offerings, beverage programs, and emerging hospitality concepts
Serve as the strategic lead for onsite food experience programming, continuously evolving offerings based on employee engagement, consumption trends, and client objectives
Serve as the primary onsite liaison for the client and ensure program performance meets expectations
Manage vendor relationships and support cost-plus purchasing models and rebate programs
Identify opportunities to improve product assortment, operational efficiency, and client experience

What We Are Looking For

5+ years of experience in hospitality, workplace dining, food service, catering, food retail, or corporate pantry program management managing onsite programs
Experience managing multi-location food service or pantry operations
Strong leadership experience managing onsite teams and day-to-day operations
Experience with inventory management, purchasing, and vendor coordination
Ability to manage logistics involving multiple distributors and direct vendors
Strong organizational and operational planning skills
Experience working with data reporting, dashboards, or operational analytics
Excellent communication skills and ability to manage client relationships
Ability to work in a fast-paced environment and manage complex operational programs
Experience developing workplace food, beverage, hospitality, or employee experience programming

Benefits:

401(k)
Dental insurance
Health insurance
Paid training
Vision insurance

Want to learn more about our HUNGRY platform? Check out our website: https://www.tryhungry.com/

HUNGRY is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

HUNGRY

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