Business Operations Manager

Rippling • Full-time • San Francisco, CA, US • 12h ago

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

Business Operations drives some of Rippling’s most impactful initiatives and addresses mission-critical challenges that shape our product development, go-to-market approach, customer operations, and overall company success. This small and high-performing team excels at bringing structure to ambiguity, crafting strategic direction, aligning stakeholders, and driving operational excellence. Business Operations acts as the “connective tissue” between functions and allows our compound startup to operate “as one”.

We are looking for new BizOps Managers who are exceptional problem-solvers (able to break down complex business challenges using first-principles thinking), self-driven contributors (able to execute complex analysis with minimal supervision), hands-on operators (able to work through obstacles and get things done), and trusted partners (able to build trust and influence executive stakeholders). BizOps Managers are successful when they drive crucial business outcomes, lead successful initiatives 0-to-1, and execute on our biggest strategic and operational decisions.

Successful individuals may be called to take on specific business challenges permanently, making this team an ideal place to gain both executive and operational experience in an ultra-high-growth business and to launch into a functionally aligned career in a leadership role.

What You'll Do

Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with those business leaders to drive efficiency
Develop and optimize monetization strategies, including pricing and packaging, to position our diverse set of products competitively in the market and accelerate growth
Partner with eng, product, go-to-market, sales and other functions to launch new initiatives and help them optimize their operations through systems, process, and product modifications
Analyze the data relevant to any project or focus area; run your own queries, build your own dashboards, build your own Pivot Tables
Partner with our finance and revenue ops organizations to standardize and distribute the key operating metrics for the business

What You Will Need

4+ years of experience in management consulting, business operations, venture capital, private equity, or as a founder. We will consider high-trajectory candidates with fewer years of experience but at top companies with a clear track record of excellence.
Experience in a highly cross-functional role and can clearly describe and work within the organizational dynamics of a fast-growth company
Naturally analytical mindset; the candidate gravitates toward a spreadsheet rather than a slide deck
Ability to operate at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors
An extreme degree of ownership and grit. You do not let go until a problem is solved for good
Ability to execute with conviction and good judgment with limited guidance; needs minimal direction in an ambiguous context to take action and then adapt quickly

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

170,000 - 250,000 USD per year(US)

Rippling

Apply Now

Share this job

Fresh Jobs. Straight To Your Inbox

Apply To Similar Roles

Senior Manager, Strategic Account Management- Services

Square • Full-time • Remote (San Francisco, CA, US) • 12h ago

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and...

12h ago

Apply

Senior Manager, Customer Success Management - Slack

Informatica Brasil • Full-time • San Francisco, CA, US • 12h ago

Description Slack (A Salesforce Company) is on a mission to make your working life simpler, more pleasant and more productive. Culture is the north star that guides how we work together and with our customers. Are you lo...

12h ago

Apply

Senior Manager, Strategic Account Management- Mid-Market

Square • Full-time • Remote (San Francisco, CA, US) • 12h ago

12h ago

Apply

Product Manager (Leadership)

Meta • Full-time • San Francisco, CA, US • $249k - $323k / year • 1d ago

At Meta, we’re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways to help people connect...

1d ago

Apply

Senior Manager, Customer Success

DataGrail • Full-time • Remote (San Francisco, CA, US) • 1d ago

The Opportunity: Data Privacy has become one of the most strategic challenges facing modern businesses, sitting at the intersection of AI governance, data operations, and customer trust. As companies adopt AI at scale, t...

1d ago

Apply

Strategy & Ops Senior Manager

Twitch • Full-time • San Francisco County, CA, US • 6d ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever...

6d ago

Apply

Regional Service Manager

Tesla • Full-time • San Francisco, CA, US • 1w ago

What To Expect As a Tesla Regional Service Manager, you will lead our service teams by fostering team development, overseeing day-to-day operations, and ensuring Tesla Service is well-prepared to exceed customer expectat...

1w ago

Apply

Operations & Customer Service Manager

Equator Coffees • Full-time • San Rafael, CA, US • 1w ago

POSITION: Operations & Customer Service Manager CLASSIFICATION: Exempt REPORTS TO: Senior Operations Manager COMPENSATION: $75,000-$85,000 Annual Salary About Equator In 1995, Equator Founders Helen Russell and Brook...

1w ago

Apply

Business Operation Manager

Work4Flow • Full-time • Remote (San Francisco, CA, US) • 1w ago

Job Title: Business Operations Manager Experience: 3–6 Years Location: 100% Remote Employment Type: Full-time Work Hours: Support US time zones Overview : We are looking for a detail-oriented, hands-on Business Operatio...

1w ago

Apply

Sr. Manager of Vendor Performance and Operations

Imprint • Full-time • San Francisco, CA, US • $150k - $180k / year • 1w ago

Who We Are Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fet...

1w ago

Apply