The
Fulfillment Manager oversees all duties within the vault and is responsible for the intake of all finished goods across the region, along with inventory.
Essential Duties And Responsibilities
- Oversee all duties within the vault, including the intake of finished goods and the distribution of finished goods across the region.
- Records daily deliveries and shipments to reconcile inventory.
- Collaborates with other staff to ensure business goals are met.
- Reports to upper management on stock levels, issues, etc.
- Devises ways to optimize inventory control procedures.
- Communicates with the sales team on any updates/changes within our sales platform (LeafLink).
- Oversees that deliveries are executed daily and is responsible for any changes needing to occur.
- Updates BioTrack/Metrc/LeafLink invoices as needed.
- Assists with LeafLink product uploading as needed.
- Communicates with dispensary teams when an issue arises with delivery. Provides updated invoices to dispensaries if any rejection/return must occur.
- Maintains product compliance with state regulations and in-house policies.
- Ensures the team completes daily/weekly audits of our sales platform (LeafLink) and state tracking system (BioTrackTHC/Metrc)
- Stays current with all BioTrack, Metrc, LeafLink, and software updates as released.
- Completes daily intake reports that must be sent out to upper management.
- Creates weekly reports of all Ready for Sale items and notates if any discrepancies have occurred.
- Communicates with the compliance team concerning any questionable problems.
- Updates within Leaf Link if needed.
- Ensures maintenance is completed on delivery vans.
- Communicates with the accounting team concerning any discrepancies on Bio Track/Metrc/Leaf Link invoices.
- Updates invoices as needed to assist the accounting team in reconciling the different invoices.
- Assists vault/fulfillment supervisors with any tasks that may arise.
- Manages employees’ attendance, performance, and adherence to company standards, policies, and procedures.
- Conducts employee reviews.
- Provides coaching, support, and corrective action as needed.
- Performs other duties as assigned
Minimum Qualifications
- Must be able to pass a background check.
- Must be able to communicate effectively and professionally with other team members and leadership.
- Ability to accurately track inventory and create reports.
- Ability to organize, multitask, and prioritize.
- Mathematical aptitude, ensuring strong attention to detail and data.
- Must perform under high-pressure situations.
- Ability to work in a fast-paced environment and handle high-stress situations.
- Self-Motivated
- Excellent organizational skills
- Ability to stay focused.
- Positive attitude and strong work ethic. Must be a team player with a “can-do” attitude.
- Available to work weekends and holidays as needed.
- Reliable transportation
Education And Experience Requirements
- Bachelor’s or can substitute experience for a degree.
- Two to four years’ supervisor/manager experience
- Cannabis Experience (Preferred)
- Inventory control: 2 years (Preferred)
- Proven experience as warehouse/inventory manager or similar position.
- Working knowledge of WMS: Warehouse Management System.
Physical Requirements
- Must be able to lift and carry up to fifty pounds.
- Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity
- The ability to respond quickly to sounds.
- The ability to move safely over uneven terrain or in confined spaces.
- The ability to see and respond to dangerous situations.
- The ability to wear personal protective gear correctly most of the day.
- The ability to sit or stand for up to 12 hours at a time.
- The ability to work in bright/hot/humid conditions.
- The ability to work in low light situations.
- Exposure to limited hazardous chemicals
Equal Opportunity Statement
We are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.
If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.