Description
Position Summary
The Executive Meetings Manager is responsible for planning, coordinating, and executing meetings, conferences, group events, and special functions for hotel guests and corporate clients. This role serves as the primary liaison between clients and hotel departments to ensure seamless event execution, exceptional guest service, and achievement of revenue goals.
Essential Duties And Responsibilities
- Manage all aspects of group meetings, conferences, and events from contract turnover through event completion.
- Serve as the primary point of contact for clients regarding event details, timelines, room setups, food and beverage arrangements, audiovisual needs, and billing.
- Conduct pre-convention and pre-event meetings with clients and internal hotel departments.
- Coordinate with Sales, Catering, Banquets, Front Office, Housekeeping, Engineering, and Food & Beverage teams to ensure successful event execution.
- Prepare Banquet Event Orders (BEOs), group resumes, and event documentation accurately and timely.
- Monitor room blocks, pickup reports, and event changes while communicating updates to operational departments.
- Ensure meeting spaces are properly prepared and inspected prior to events.
- Respond promptly to client requests, concerns, and last-minute changes with professionalism and urgency.
- Maintain strong relationships with clients to encourage repeat business and guest satisfaction.
- Assist with site tours and support the Sales team in securing future business opportunities.
- Review final billing and ensure accurate invoicing for meetings and events.
- Maintain knowledge of hotel services, amenities, and local market trends.
- Ensure compliance with hotel policies, brand standards, and safety procedures.
Qualifications
- Bachelor’s degree in Hospitality Management, Business, or related field preferred.
- Minimum of 2–3 years of hotel event management, catering, conference services, or hospitality experience preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication, customer service, and interpersonal skills.
- Ability to work effectively in a fast-paced environment and manage multiple events simultaneously.
- Proficiency in hotel property management and event management systems preferred.
- Flexible schedule including evenings, weekends, and holidays as business demands require.
Work Environment
This position operates in a hotel environment with frequent interaction with guests, clients, and hotel associates. The role may require flexible scheduling based on meeting and event activity.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.
Requirements
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 25 pounds occasionally.
- Ability to move throughout hotel meeting and event spaces frequently.
Core Competencies
- Guest and client service excellence
- Event planning and coordination
- Problem-solving and decision-making
- Team collaboration
- Time management and organization
- Professional communication
- Revenue and cost awareness
