Aston Carter is seeking an organized and empathetic Remote People Operations Assistant. You'll be part of a dedicated support team, responsible for ensuring employees feel valued and understood, particularly during sensitive processes like leave and disability management.
Requirements
- A minimum of 2 years in a human resources or customer service role.
- Proficient in Microsoft Office Suite and various communication platforms.
- Experience handling confidential information with discretion.
- Comfortable with high-volume inquiries via phone and chat.
Benefits
- $21.00/hr.
- Medical, dental, and vision insurance options.
- 401(k) with both pre-tax and Roth contribution options.
- Employee Assistance Program and life insurance.
- Flexible time-off policies, including PTO.
You’ll Be a Great Fit If...
- You're someone who approaches each inquiry with genuine curiosity and understanding.
- You thrive on solving problems collaboratively and adapt your approach based on individual employee needs.
- You can handle the emotional weight of sensitive topics, maintaining a calm demeanor while guiding employees through challenging situations.
- Organizing multiple tasks feels like an invigorating challenge rather than a burden.
