At Insomnia Cookies, our team is passionate about creating memorable moments through fresh-baked cookies. As we expand, we need a Regional Team Leader who can effectively manage multiple locations in New York, ensuring each store thrives in its unique market.
Requirements
- 5+ years of multi-unit management experience in the food service, hospitality, or retail sectors.
- 2+ years in a leadership role focused on customer service and team development.
- Ability to analyze financial performance and implement strategies for improvement.
- Experience in hiring, training, and mentoring a diverse workforce.
- Familiarity with operational standards and customer service best practices.
- Knowledge of baking processes and commercial kitchen equipment is advantageous.
Benefits
- Competitive base salary with quarterly performance bonuses.
- Comprehensive health benefits including medical, dental, vision, and optional pet insurance.
- Generous 401K plan with matching contributions.
- Three weeks of paid vacation plus additional wellness days.
- Commuter reimbursement and a company laptop for remote accessibility.
- Unlimited supply of our delicious cookies.
You’ll Be a Great Fit If...
Your leadership style revolves around collaboration and empowerment. You prioritize building strong, diverse teams who understand local markets and customer needs. When challenges arise, you approach them with a strategic mindset, tailoring solutions to each store's unique circumstances rather than applying broad strokes. You appreciate the value of mentorship and are committed to the growth of your team members, always ready to coach and guide. If you're ready to roll up your sleeves and get into the details while also keeping an eye on the bigger picture, you’ll thrive in this role.
