At Jushi Holdings Inc., we’re not just part of the cannabis industry; we're shaping its future. As a Customer Experience Specialist, your role directly impacts our patrons' journey, helping them navigate their needs in a thoughtful manner.
Requirements
- High School diploma or GED; an Associate or Bachelor’s degree is a plus.
- Strong verbal communication skills, with the ability to engage effectively over the phone.
- Competent in using computer systems, including POS and inventory management tools.
- Familiarity with cannabis products and regulations is advantageous.
- Bilingual in Spanish is preferred but not mandatory.
Benefits
- Comprehensive medical, dental, and vision insurance plans.
- 401(k) plan with company matching contributions.
- Paid time off and holidays to support work-life balance.
- Flexible spending accounts for health and dependent care.
You’ll Be a Great Fit If...
You enjoy connecting with people and find satisfaction in resolving their queries. Your approach to customer service is rooted in empathy; you understand that each interaction counts. You can juggle multiple tasks without losing sight of details, and you thrive on learning about products to provide informed guidance. A positive attitude is essential, as is the ability to work collaboratively with your team. If you're proactive about ensuring compliance and promoting a welcoming environment, you’ll fit in well here.
