At Landing, our focus is on fine-tuning the member experience in the DC Market. You're stepping into a role that combines operational oversight with a genuine commitment to member satisfaction, all underpinned by collaboration with various teams.
Requirements
- Minimum of 1 year of experience in property management, hospitality, or customer service.
- Hands-on approach to problem-solving and a knack for multitasking in a fast-paced setting.
- Strong understanding of metrics and KPIs to assess market performance effectively.
- Proven skills in establishing and nurturing partnerships with property and housekeeping teams.
- Experience with booking platforms like Airbnb or Booking.com is advantageous.
Benefits
- Compensation ranges from $55,000 - $70,000, plus bonuses and stock options.
- Comprehensive health benefits including medical, dental, vision, and mental health support.
- Generous PTO policy to encourage a healthy work-life balance.
- 401(k) plan and access to ImmediatePay for financial flexibility.
- Clear pathways for professional growth and development within the company.
You’ll Be a Great Fit If...
- You enjoy diving deep into the details while never losing sight of the big picture.
- Your communication style fosters trust and credibility across all levels of the organization.
- Delivering exceptional member experiences is not just a job for you; it’s your passion.
- You thrive in environments that are evolving, seeing change as an opportunity rather than a challenge.
- Proactivity and a hands-on mentality are your strengths, especially when quick action is required.
